Question 1

Q: My car does not seem to be in your Tailor Made range. Can you make an Esteem or Outback Tailor Made Pack for my car?

Answer

No, the Esteem and Outback Tailor Made packs are manufactured overseas. Alternatively, we can custom make seat covers in Esteem or Outback for your vehicle, but as they are custom made in Australia they are charged at a different price. Please contact your nearest retailer to find out pricing.

Question 2

Q: Can I purchase an Esteem or Outback Tailor Made pack in another fabric style?

Answer

You can, however it will be a custom made order. Our Tailor Made packs are only available in their designated material and colour.

If you want seat covers to suit your vehicle in another material or colour then it would need to be custom made.

Question 3

Q: I want to buy a Tailor Made pack but I don't need the rear seat cover. Can I just buy the front seat covers?

Answer

Ilanas Tailor Made range of Esteem and Outback Canvas seat covers come in packs as sets of front/rear or front/middle/rear (depending on the car configuration) and unfortunately cannot be separated.

Question 4

Q: My car is brand new. Do you have a Tailor Made pack available for it yet?

Answer

Ilanas Tailor Made packs are mass produced and as such we are always looking to release packs for the most popular makes and models available for sale in Australia.

Unfortunately, as there are many makes and models of cars released in Australia each year, we are unable to release a Tailor Made pack for each and every model.

Ilana concentrates on releasing Tailor Made packs for the most common vehicles to make our product available to a majority of the public.

To view the range and latest releases, please see the Tailor Made Packs range on our website.

Question 5

Q: I’m looking at a picture of an earlier model of my car in your Tailor Made packs range, and I’m sure that the seats look the same as the ones in my latest model. Can I buy the Tailor Made pack for the earlier model and use it in my car?

Answer

Often when vehicle manufacturers upgrade models of vehicles the seats look quite similar to the previous model, but there can be slight changes to the dimensions of the seats, positioning of seat belts, positioning of headrests and armrests, etc.

So, while the seats may look similar our Tailor Made seat cover packs have been tailor made to suit the model listed on the packaging only.